Privacy Policy – Cocobaby Store

Effective Date: December 3, 2024

At Cocobaby Store, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.cocobabystore.com) or make a purchase. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website, such as when you make a purchase, subscribe to our newsletter, or contact customer support.

Personal Information:
When you create an account, make a purchase, or contact us, we may collect the following personal details:

  • Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Payment Information (credit/debit card numbers, PayPal details)

Non-Personal Information:
We may also collect non-personal data such as:

  • IP Address
  • Device Type
  • Browser Type
  • Geolocation Data
  • Website Activity (e.g., pages visited, time spent on the site)

2. How We Use Your Information

We use the information we collect for several purposes:

  • Order Processing: To complete and manage your purchases, and ship your orders.
  • Customer Service: To respond to your inquiries and resolve any issues with your orders.
  • Marketing: To send promotional emails, offers, and newsletters (you can opt out at any time).
  • Website Improvement: To analyze site usage, improve user experience, and offer personalized content.
  • Security: To detect and prevent fraud and unauthorized activity.

3. Data Security

We implement industry-standard security measures, such as encryption, to protect your personal data. Our payment processing system uses Secure Socket Layer (SSL) technology to ensure secure transactions. While we take reasonable precautions to safeguard your information, no method of data transmission over the internet is 100% secure.

4. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and track site activity. You can adjust your browser settings to disable cookies, though this may affect your experience on our site.

5. Third-Party Services

We may share your information with trusted third parties who assist us in operating our website and processing payments, such as:

  • Payment Processors
  • Shipping and Delivery Services
  • Marketing and Advertising Partners

These third parties are bound by confidentiality agreements and may only use your data to perform their services for us.

Additionally, we may disclose your information if required by law or in the event of a business transfer (e.g., merger, acquisition).

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct inaccurate information.
  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: You may opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise your rights, please contact us at [email protected] or call us at (509) 786-4543.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. When your data is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to delete that data.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these sites. We recommend reviewing the privacy policies of third-party sites before providing any personal information.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. Please review this page periodically for the most current version of our Privacy Policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Cocobaby Store Address: 23563 Baxter Rd, Wildomar, California (CA), 92595

Your privacy is important to us, and we are committed to safeguarding your personal information and providing a secure shopping experience.